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New Quality & Safety Correspondence Process

21 November 2023

The Regional Paramedic Program for Eastern Ontario (RPPEO) is pleased to announce a new, more secure and efficient correspondence process for discussions of quality & safety and patient outcomes.

Beginning in November, 2023, paramedics will receive an automated email with a unique, encrypted link to correspondence about quality & safety reviews or new information about patient outcomes.

Using the link in the email, paramedics will login using your base hospital credentials. Once logged in, you will find the latest correspondence from the base hospital for your review and action.

Watch your email for your first correspondence using the new methods for correspondence!

RPPEO distributed a Memorandum to all our paramedics on November 21, 2023, about the new Quality & Safety Correspondence process. 

Familiarize yourself with the new correspondence process by reviewing the “How-to Guide” and read the InfoSheet below.

For questions or comments about quality & safety reviews or this new correspondence process, contact RPPEO by email at Quality@RPPEO.ca or phone MedicLINE at 1-877-587-7736 option 1.

New QPS Correspondence Process InfoSheet 1  New QPS Correspondence Process InfoSheet 2

RPPEO_Memo_to_Paramedics_Announcing_New_QPS_Correspondence_Process_20231121.pdf

How_to_Guide_to_RPPEO_Quality__Safety_Correspondence_202311.pdf