If you are directed to the Password change page, you MUST ENTER YOUR CURRENT PASSWORD. The Current password field may appear to be automatically filled in and have a green check mark, however you MUST MANUALLY ENTER YOUR CURRENT PASSWORD.

When the reset is successful there will be a message letting you know the reset was a success. If you did not see this message your current password was not entered correctly.

When logging in to the Regional Paramedic Program website, your account will give you access to MedicLEARN as well as MedicNET using Single Sign-On.

If you are having difficulties logging in please have a look at our help page.

If you are unable to log on to the website, we have a few tips that may help you to fix that.

Your login ID is your email address. This is typically your service email, if you are with multiple services all email addresses will work. If you have added a personal email to your profile in MedicNET that email address will also allow you to log on.

New users must click the link in the log on pop up that says "First time log-on or forgotten password?". This link is used to setup your log on password. When you click the link you will be directed to MedicNET. Enter your email address. If you see a green check mark, your email is valid in the system.

When you click submit an email will be sent to the address you entered. The password reset link is only valid for two (2) hours. If you are unable to complete the password reset in that time you will need to repeat the process.

The rules for your password will be shown to the right. As you enter your password and meet the various rules the corisponding rule will show a green check mark to show that you have met the requirement. Once all rules have been maked as met you can submit your password change.

**IMPORTANT**

If you have been directed to the page to update your password and see the CURRENT PASSWORD field, you MUST ENTER YOUR PASSWORD even though it may show ******** and have a green check mark

If you have tried all email addresses and do not see a green check mark, please contact the RPPEO so we can resolve the issue for you.

If your email address was valid but you are not receiving the email, check your Junk, Spam, Trash and Deleted folders for the email account you entered when requesting a password reset. If no email is received with in 10 minutes please contact us so we can assist.

Guidance Document: Document #: CS-GD-005

Published by authority of the Minister of Health

A special Thank You to the Ottawa Heart Institute for providing clarity and information regarding LVAD patients' treatment and transport.

Please Note: Some information that is suggested in the YouTube links within the presentation may not follow the recommendations by the Ottawa Heart Institute and the RPPEO.  These videos are for information only.  Follow the guidance outlined in the main presentation regarding LVADs.

When the new page opens click Cancel to remove the error message.

The Advanced Life Support Patient Care Standards outline the requirements for paramedic annual maintenance of certification in Section 5.

In brief, paramedics need 10 patient contacts each year as well as no more than 90 consecutive days without providing documented patient care. Those who have more than 90 days away from 911 patient care may undergo a Return to Clinical Practice to maintain or reinstate their Certification.

In addition to the requirements set out in the Patient Care Standards, the RPPEO requires the following each year:

Each Advanced Care Paramedic (ACP) must:

• Be employed by a Paramedic Service
• Have participated in Cycle 1 Spring and Cycle 2 Fall CME
• Have 8 hours worth of elective courses from our approved elective calendar, complete 8 hours worth of elective courses on MedicLearn, or RPPEO-approved paramedic submitted electives (submit for approval via our Elective CME Pre-approval request form).

Each Primary Care Paramedic (PCP) must:

• Be employed by a Paramedic Service
• Have participated in Cycle 2 CME

The RPPEO Certification Year runs from February 1 through January 31. Each paramedic must complete annual maintenance of certification requirements by the end of the day of January 31 each year.

For more details, see the RPPEO Certification Policy below.

From Appendix 6 of the Ontario Advanced Life Support Patient Care Standards:

1. The Paramedic shall demonstrate competency in the performance of Controlled Acts and other advanced medical procedures, compliance with the ALS PCS, and the provision of patient care at the Paramedic’s level of Certification. Competency and compliance shall be determined by the Medical Director and may include chart audits, field evaluations, and RBHP patch communication review.
2. The Paramedic shall not have an absence from providing patient care that exceeds ninety (90) consecutive days.
3. The Paramedic shall either,
   a. provide patient care to a minimum of ten (10) patients per year whose care requires assessment and management at the Paramedic’s level of Certification, or
   b. where a Paramedic is unable to assess and manage the minimum of ten (10) patients per year, demonstrate alternate experience, as approved by the Medical Director, that may involve 1 or more of the following:  
   i. other patient care activities;
   ii. additional CME;
   iii. simulated patient encounters; and
   iv. clinical placements.
4. The Paramedic shall complete at least 1 evaluation per year at the appropriate level of Certification, which may include: an assessment of knowledge and evaluation of skills; scenarios; and on-line learning and evaluation.
5. The Paramedic shall complete a minimum of CME hours per year as follows: eight (8) hours for PCPs, twelve (12) hours for PCP Flight, twenty-four (24) hours for ACPs, and seventy-two (72) hours for ACP Flight and CCP. CME hours include electives from our approved elective calendar, as well as CME hours, include hours completed as part of an evaluation required by paragraph 4.

The My OBH Collaboration is a technology working group that's created three platforms to support the key functions of a base hospital: MedicASK to support the delegation of controlled medical acts, MedicLEARN for continuing education, and MedicNET for certification. These platforms are secure, password protected and are accessible by not only the individual base hospital, but to their respective paramedic services, their paramedics and their Ministry of Health representative.

We've also developed other behind-the-scenes tools that contribute to continuous quality improvement.

In January 2019, we began a renewed formal information technology collaboration among the four collaborating base hospitals: Hamilton Health Sciences - Centre for Paramedic Education and Research, Lakeridge Health - Central East Prehospital Care Program, Ottawa Hospital Regional Paramedic Program for Eastern Ontario, and Thunder Bay Regional Health Sciences Centre - Northwest Region Prehospital Care Program. We share the vision that better data tools will help our base hospitals improve paramedic care. With better tools, we will be able to better collect, analyze, report and use data in our programs. Our partners and stakeholders will be able to see that data is contributing to better-informed decisions for patient safety and quality.

The Regional Paramedic Program for Eastern Ontario maintains a dedicated toll-free telephone line for our paramedics called MedicLINE. This service provides paramedics within the region the opportunity to ask questions and discuss issues with an RPPEO coordinator in a timely way. MedicLINE is for those who are looking for advice on more complex issues or pressing situations, as well as those who wish to speak with someone rather than emailing. 

When calling, we ask paramedics to leave a detailed voicemail with your name, OASIS number, a callback number, and a brief reason for your call. If we are unable to answer your call right away, a coordinator will contact you promptly, often within a few minutes and always by the next business day. 

Since 2009, the RPPEO in collaboration with our partner services and regional bases hospitals across Ontario, has developed the MedicX suite of applications. MedicX apps enable paramedics to  have easier access to useful tools and information.

Medical Advisories are used to notify paramedics in our region of safety concerns or evolving clinical situations that require rapid information from the regional Medical Director.

Medical Advisories Catalogue

Medical Advisories are used to notify paramedics in our region of safety concerns or evolving clinical situations that require rapid information or guidance from the regional Medical Director.