SUMMARY

This virtual workshop will provide participants with background theory and hands-on practice in using a multi-incident analysis to analyze a group of medication incidents that share a common topic on day 1 and introduce a novel tool called the Medication Safety Culture Indicator Matrix (MedSCIM) on day 2.

ABSTRACT

Day 1:
Multi-Incident Analysis – Analyzing medication incidents one group at a time

Program Abstract:
This workshop presents the key concepts for conducting a multi-incident analysis – a technique designed to maximize efficiency by analyzing a group of medication incidents sharing a common topic. Participants will learn a stepwise process for conducting a multi-incident analysis, and situations where this methodology is most beneficial. You will have the opportunity for hands-on practice under the guidance of ISMP Canada experts. A variety of reference documents and supporting tools will be provided, enabling you to confidently analyze your facility’s medication incidents.

Day 2:
Medication Safety Culture Assessment – A Novel Approach for Measuring Patient Safety Culture

Program Abstract:
This workshop teaches participants how to use medication incident reporting as an indicator to monitor patient safety culture within their organization. These concepts will be integrated to introduce a novel tool called the Medication Safety Culture Indicator Matrix (MedSCIM). You will have the opportunity for hands-on practice to learn how to use Medication Safety Culture Assessment under the guidance of ISMP Canada experts. A variety of reference documents and supporting tools will be provided, enabling you to confidently use Medication Safety Culture Assessment to support a positive patient safety culture.

Audience: Patient safety officers, medication safety officers, paramedics, risk managers, pharmacy directors/managers, clinical leader managers or unit managers, and other health care professionals seeking to enhance their ability to act on medication incident reports.

Workshop Level: Intermediate